211 DISASTER DATA DASHBOARD

The 211 Disaster Data Dashboard can provide real-time situational awareness during emergencies. It can serve as an early warning system for spikes in community needs and can connect emergency management with on-the-ground community impacts. This dashboard can track call volume surges resulting from a disaster by time (date) and location (zip code). Additionally, it can track top needs as well as caller age range and therefore help identify vulnerable populations such as older adult (60+) callers.  The 211 Disaster Dashboard coupled with the 211 Data Dashboard can help emergency managers not only allocate resources where they are most needed but also pre-position resources ahead of predicted disasters for faster response and short-term recovery. Finally, this dashboard can help monitor recovery over time.