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211 TEXAS/UNITED WAY HELPLINE
24 hours a day, every day of the year, the 211 Texas/United Way HELPLINE is here.
Connect with 211
Free | Confidential | 24/7 | 350+ Languages
What is 211?
Whether you need help finding childcare, food stamps, care for an aging parent, or a haven from domestic violence, 211 is the number to call when you don’t know who to call. Our trained HELPLINE specialists are good listeners, blending understanding and expertise to provide information and referrals drawn from a comprehensive database of social services.
How 211 helps our community
Crisis intervention
Through the United Way Strike Team, 211 connects our neighbors to coordinated support to meet complex needs.
Veteran resources
Mission United connects active duty military, veterans, and their families with dedicated specialist support.
Disaster response
211 provides critical information and resources 24/7 during disasters and registers neighbors for STEAR.
Financial stability
211 is an entry to a variety of United Way-funded services that help our neighbors land on their feet—and stay there.
Hear From Real 211 Specialists
“It’s important to have a lifeline when you don’t know who to call. We are here to help you, no matter what’s going on.”
—Britney Reed, Information and Referral Specialist
“I try to make the individual feel heard and let them know I care. I want to give them hope that there’s help out there.”
—Kedrick Thorn, Information and Referral Specialist
“No matter who you are, what language you speak or where you’re from, we’re here to help you.”
—Alyssa Trevino, Information and Referral Specialist
Impact of 211 in 2025
225,023
People connected with utility assistance
177,557
People connected with rent or mortgage assistance
107,442
People connected with food programs and services
94,030
People connected with housing services
Explore Live 211 Data
Explore 211 Texas/United Way HELPLINE data using the dashboard below. For a larger dashboard, or if you have trouble seeing the image below, click here.
If you or someone you know needs help, dial 211.
Spread the Word About 211!
We’ve crafted plug-and-play social media posts and graphics that can be used on February 11 to promote 211 Day and the 211 Texas/United Way HELPLINE. Download the 211 Day social media toolkit.
Remember to use #211Day and #UWGH in your posts and tag @unitedwayhouston on Facebook, Instagram, and LinkedIn!
Thank you for championing 211!