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Welcome to the United Way of Greater Houston’s Data Collaboration Newsletter. This newsletter features our appreciation and reflection on accomplishments in 2024! |
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Want to know more? View the ICJ and navigation dashboard available on UWGH’s website by clicking here. The dashboard provides a weekly update on the journey of clients working with a navigator across their journey. The dashboard has four views: |
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How did clients hear about ICJ? How many individuals are ready for the program? Where do the clients come from (by ZIP code and region)? What are the top referrals now? What are the clients' current top needs?
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Thank You for Your Partnership and Contributions |
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We are deeply grateful to our incredible network of nonprofit partners for their unwavering dedication and collaboration in making the ICJ Data Collaboration (data governance and ICJ Tech Tool) a resounding success in 2024. Your commitment to sharing insights and supporting innovation has been instrumental to ensuring our neighbors struggling to make ends meet land on their feet—and stay there. |
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2024 Reflection on ICJ Data Collaboration |
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As we look back on 2024, we celebrate a year of innovation, collaboration, and progress. The United Way of Greater Houston has achieved remarkable milestones, leveraging the ICJ Tech Tool and bolstering partnerships to enhance service delivery and client outcomes for the ICJ. Through advancements in our ICJ Tech Tool and strategic data collaborations, we’ve strengthened support systems for clients to ensure our neighbors struggling to make ends meet land on their feet—and stay there. |
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Below are some key accomplishments from 2024: |
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Enhanced ICJ Tech ToolIntroduced the 211 Manager role to better support pre-enrollment and enrollment workflows. Improved notifications for better user engagement and task management. Streamlined data entry with updates to pre-enrollment and demographics workflows, ensuring accuracy and efficiency. Expanded backend data pipelines with systems like Salesforce, Apricot, and Client Track, with future integrations underway.
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Improved Security and AccessibilityStrengthened privacy protections with robust consent protocols. Enhanced security features, including detailed access logs for auditing user activity.
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Strengthened PartnershipsExpanded data-sharing collaborations and initiated new system-level collaborations. Enhanced onboarding processes for partner agencies, fostering trust and facilitating smoother data integration.
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Looking AheadIntroduced features like saved filter views, auto-assignment enhancements, and improved translation capabilities to streamline workflows. Built frameworks to support continued innovation in navigation and data sharing across funded programs.
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These accomplishments reflect our ongoing commitment to leveraging technology and partnerships to create meaningful change. Thank you for being part of this transformative journey as we prepare to build on these successes in 2025. |
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Under the Data Safety Moment, UWGH will highlight cybersecurity, privacy, or data security related topics to support the safe and secure use of the ICJ Tech Tool. |
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As the year winds down, the excitement of the holiday season takes center stage. Many of us are reconnecting with family and friends, taking much-needed breaks from work, traveling, and indulging in thoughtful gifts for ourselves and loved ones. However, amidst the celebrations, it's essential to stay vigilant about cybersecurity—especially as new devices can inadvertently increase our vulnerability to cyberattacks. This month's Data Safety Moment focuses on safeguarding against Bluetooth-based threats. |
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According to the Cybersecurity & Infrastructure Security Agency (CISA) Understanding Bluetooth Technology, Bluetooth is a short-range radio frequency technology that enables devices to communicate wirelessly. It plays a significant role in both our personal and professional lives, powering everything from headphones and fitness trackers to workplace devices. While Bluetooth technology often incorporates Digital Signatures and Encryption to enhance security, many devices rely on weak personal identification numbers (PINs) rather than robust passwords or passphrases, making them susceptible to attacks. |
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One such threat is Bluesnarfing, a cyberattack where hackers exploit a Bluetooth connection to steal sensitive information or infect a device. |
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To mitigate the risks of Bluesnarfing, CISA recommends the following five tips: |
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Disable Bluetooth when you are not using it. Use Bluetooth in "hidden" mode. Be careful where you use Bluetooth. Avoid public wireless “hotspots” whenever possible. Be aware of your environment when pairing devices or operating in discoverable mode. Evaluate your security settings. Take advantage of security options available on your devices.
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For additional safety, the National Security Agency provided a graphic that explains Mobile Device Best Practices. By adopting these proactive measures, you can enjoy the convenience of Bluetooth technology while safeguarding your personal and professional data during the holiday season and beyond. |
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Curious about the “look and feel” of the ICJ Tech Tool? Check out this video to see the key features of the platform. |
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Check out the updates and new features to the ICJ Tech Tool here. |
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If you missed any of the past issues of our Data Collaboration Newsletters, please click here under ICJ Data Collaboration section to view them on our website. |
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Please feel free to share the newsletter with any of your staff that would benefit from the content. We will use this forum every other month to keep all funded partners updated. |
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If you are interested in joining United Way of Greater Houston’s Partner Microsoft Team’s Channel or would like to share with us any links to interesting things happening in the Houston area and beyond related to data sharing, feel free to contact us using the button below. |
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